Taylor In The Service Department..Got My Problem Resolved With Professional And Patience..Thanks Taylor
My first luxury car buying experience and Jaime McCaffert made sure I was fully taken care of!! I'm very excited about this partnership!! #begreat #letthemhate
Very Good Customer Service, Andre and Jason we’re helping to get a car. They made the car buying processEasy.
Aundre Venters got Me the best deal on a truck. Very professional.
Jim haas salesman at Hiley Acura Did an astonishing job in helping me purchase a vehicle He was clear honest and and on point His knowledge and passion of the vehicle yet making the customer appreciate their buy Thanks mr Jim haas you rock My family is safe and sound with the purchase of an Acura TL One love
Mike is great always takes time to explain everything so I understand
I rarely leave reviews as most places just give you ok or subpar service. This was much different, and I've bought highline cars from Sewell, and Park Place. They rolled out the red carpet for my husband and I!!! Augusto Medrano took care of me from the start to find out hes a manager! Most dealerships let you sit and wait and wonder whats going on, not Jacob Rodgers and Matt Thomas (finance director!) they kept me informed the entire process and the only "surprise" when I got to finance was that I was able to get every protection for my car AND stay under my budget!!!!!! Needless to say, "I'll be back" lol
I've now purchased 2 Acura's and I can tell you that Hiley is the real deal!!! Next level service, I was greeted immediately, the car I called in about was already pulled up in front with the heated seats on (chilly day). After the test drive they took me straight to service to introduce me to a friendly face so Id know who to talk to, and when the numbers came out they gave me MORE than what I asked for on my trade instead of taking advantage of a woman. I had my financing set up and Matt Thomas the finance director came out and asked if he could try to save me money, he beat my own bank!!! I got the car of my dreams and Jacob Rodgers in finance explained everything! On the way out a gentleman came and personally thanked me for my business and gave me his phone number and email just to find out it was the General Manager!!!! Wow!! Talk about exceptional service!
Service was fast, prompt, courteous.
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